Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Civil Calculation.

Last updated: February 15, 2025

Policy Overview

Civil Calculation (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Civil Calculation, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

1. Information You Provide Directly

Contact Information: When you contact us through forms, email, or support channels, we may collect your name, email address, phone number, and message content.

Account Information: If we offer user accounts in the future, we may collect username, password, and profile information.

Feedback and Support: Information you provide when submitting feedback, reporting issues, or requesting support.

2. Information Collected Automatically

Usage Data: Information about how you interact with our website, including pages visited, time spent, features used, and calculation inputs.

Device Information: Technical information about your device, browser type, operating system, screen resolution, and IP address.

Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for details).

Log Data: Server logs that record your visits, including timestamps, referring pages, and exit pages.

3. Third-Party Analytics

Google Analytics: We use Google Analytics to understand website usage patterns and improve our services. This service collects anonymized data about your visits.

Performance Monitoring: Tools to monitor website performance and identify potential issues.

Ad Networks: If we display advertisements, ad networks may collect information about your interests and browsing behavior.

How We Use Your Information

Service Provision

  • • Provide and maintain our calculation tools
  • • Process your requests and support inquiries
  • • Send service-related communications
  • • Improve website functionality and user experience

Analytics & Improvement

  • • Analyze usage patterns and user behavior
  • • Improve our services and develop new features
  • • Monitor website performance and security
  • • Conduct research and statistical analysis

Legal Compliance

  • • Comply with legal obligations and regulations
  • • Protect our rights and prevent fraud
  • • Respond to legal requests and investigations
  • • Enforce our Terms of Service

Communication

  • • Send important updates and announcements
  • • Respond to your inquiries and feedback
  • • Provide customer support services
  • • Notify about service changes or issues

Information Sharing & Disclosure

We Do Not Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your data remains secure and is only used as described in this policy.

When We May Share Information

Service Providers: We may share information with trusted third-party service providers who help us operate our website and provide services (hosting, analytics, customer support).

Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Consent: We may share information with your explicit consent for specific purposes.

Data Security & Protection

Security Measures

  • • SSL/TLS encryption for data transmission
  • • Secure hosting infrastructure
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Data backup and disaster recovery

Data Retention

Personal Information: Retained only as long as necessary for the purposes outlined in this policy or as required by law.

Analytics Data: Anonymized and aggregated data may be retained indefinitely for analytical purposes.

Deletion Requests: You can request deletion of your personal information at any time.

Your Rights & Choices

Access Rights

You have the right to access the personal information we hold about you and receive a copy in a structured, machine-readable format.

Rectification

You can request correction of inaccurate or incomplete personal information we hold about you.

Deletion Rights

You can request deletion of your personal information, subject to legal and legitimate business requirements.

Opt-out Rights

You can opt out of marketing communications and request restrictions on how we process your personal information.

Data Portability

You can request a copy of your personal information in a portable format for transfer to another service provider.

Withdraw Consent

You can withdraw consent for processing activities that require your consent at any time.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide personalized content. For detailed information about our cookie usage, please see our Cookie Policy.

You can control cookie preferences through your browser settings or our cookie consent banner. However, disabling certain cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

When we transfer data internationally, we use standard contractual clauses, adequacy decisions, or other legally recognized mechanisms to ensure your data remains protected.

Children's Privacy

Civil Calculation is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Civil Calculation after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries

Email: privacy@civilcalculation.com

Response Time: Within 30 days

Data Protection Officer: Available for GDPR inquiries

General Contact

Company: Pave Engineering Consultancy Pvt. Ltd.

Email: info@paveengineering.com

Website: www.paveengineering.com

Business Hours: Mon-Fri, 9 AM - 6 PM NPT